The Oberoi Cecil

GOOD DAY We had an extremely pleasant stay at your Hotel Cecil, Shimla, as usual. That is the exact reason why we come there repeatedly year after year. The hospitality at this Hotel is par excellence, each and every member of the staff is extremely courteous and they all went out of their way to make us comfortable, specially so because we had a 15 month old toddler in our family group. I have to make special mentions of some of the members of the staff: Chef Rajkumar as usual surpassed himself to meet all our food requirements and specially that of my toddler grand daughter. He is a great asset to your Hotel. One of the main reasons why we choose this hotel over the others in your area. Even Chef Rajeev did a great job. Ms. Navya at the Reception saw to it that all our needs are well taken care of, from smooth checkin to Room specifications. Ms. Nysha in the activity room was very gentel in handling my baby in the play area. Ms. Preeti who was serving us in the day at the restaurant is really perfect, even Sahil is very efficient. The housekeeping staff is also very efficient, special mention Ms. Arunima and Shahnawaz. Even Sarthak is good. So are Saksham and Suraj. Hoping to come back soon with family. Thanks and Regards, Madhusudan Kejriwal & Family Mumbai

Beautiful, boutique like, all wooden english interiors, warm & cozy. Our room had a balcony facing shimla valley, jakhu temple, hills & toy train track. Over all excellent property. Food was one of the best among all Oberoi properties I have stayed. Khudos to Sujata & her team. Hospitality was outstanding. Starting from GM Swati , Front office Manager Raghav & everyone in the hotel treated us as their personal guest.

the hotel was beautiful but really it is the staff and service that make it so special. the check in takes place in your room, so no standing around waiting we found the staff incredibly helpful - they went above and beyond to help us. we wanted to take the toy train to kalka but didnt have tickets - the staff arranged it all for us, and even laid on a complementary car to take us to the station. truly an exceptional experience.

Most of all Ms Pema Chuzan at Front desk, who gave me a history booklet of Cecil's. Previous evening I was chatting with her about the pre-independence heritage Cecil is carrying and the next day as I was checking out, she made sure I have this booklet. This is hospitality through the ceiling!! Wow!! The entire front desk crew was outside to see us off.

This was possibly the finest hotel I’ve stayed in, due to the unique combination of luxury, customer service and stunning location. The hotel decor, comfortable and eye for detail was brilliant. I can’t praise the staff we came in contact with enough, from the front of house, bar and restaurant staff, the activity centre staff and swimming pool area staff, they were all fabulous. The proximity and backdrop of Shimla centre and it’s stunning surrounds were inspiring. This all made our stay a truly memorable experience. Our two boys loved everything about the Oberoi Cecil!